Razorblue Role
We are looking for a Network Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:
Escalation for the service desk of client issues related to networking.
Resolve or appropriately escalate monitoring issues for our internal infrastructure
Assisting with Major Incidents for any customer networks.
Ensuring customer networks are performing optimal levels
Shadow Senior Networks Engineers to gain understanding of our Core Networks
Deliver internal training to other departments as required.
Mentor engineers to develop skills and knowledge.
Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must
Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
Razorblue Requirements
We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.
Full UK driving license
Hold at least one or more network certifications at "Associate" level. (Desirable)
Experience working with Next Generation Firewalls
Experience working with MPLS environments (L2/L3 VPN). (Desirable)
Extensive experience of Juniper and Cisco routing and switching.
Experience working with 3rd party suppliers.
Experience working with complex Wi-Fi deployments. (Desirable)
Experience working with Unified Communications. (Desirable)
Experience working with Monitoring systems, SolarWinds, Nagios, PRTG etc.
Experience in working with ticket systems and an understanding of priorities and SLA's Supporting LAN networks
Demonstrable change-management discipline
Willingness to participate in an out-of-hours/on-call rota
Excellent time management and organisational skills
Ability to create technical and user documentation with high levels of accuracy and attention to detail.
Effective diagnostic fault finding and monitoring skills.
Excellent conversational fluency in English is required to clearly explain complex technical issues.
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
Razorblue Gives
Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.
If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.
We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.
Our Other Benefits Include
Base salary of £35,000-£40,000 per annum depending on skills and knowledge
Hybrid working - After probation, split time evenly between office and home
Flexible working to suit your work life fit
25 days holidays per annum + public holidays + the ability to purchase 10 more
Your birthday off (Obviously)
£2000 Referral Scheme Bonus – if you know any other techies that want to join us
Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
Fully funded training and accreditations to expand your skillset
Two paid charity volunteering days per year
Discounted Broadband (Necessity)
Life insurance
Private Health Insurance with AXA Health
Quarterly team social fund
Cycle to Work scheme
Gear up with the latest tech toys through our partnership with Currys
Cruise around in an eco-friendly electric car with our EV Scheme
We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.
Agencies/Recruiters Please Note
To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.
We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.
Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding