Description:
At Beaverbrook, our Duty
Managers play a key role in ensuring every Member, Resident and Guest enjoys a
seamless and personalised five‑star experience. Warm, intuitive and
knowledgeable, you will be a visible presence across the Estate and confident
in delivering exceptional service.
The Role:
You will
oversee Estate‑wide operations, supporting teams to deliver smooth daily
service. With strong awareness of guest activity and business levels, you’ll
manage:
* Guest movement, occupancy
and VIP arrivals
* Spa, restaurant and event
bookings
* Coordination between
operational departments
You will
build genuine rapport with guests and ensure they receive consistent
recognition and service at every touchpoint.
The Person:
We’re
looking for someone who is:
* Professional, polished and
people‑focused
* Calm, confident and
proactive
* A strong communicator and
multitasker
* Hands‑on with a positive,
solutions‑driven approach
* Experienced in luxury
hospitality in a supervisory or managerial role, is essential
* Familiar with, or eager to
work to, LQA‑style standards
Shift Pattern:
5 days out of 7, including
weekends and bank holidays.
Shifts include 07:00–15:00, 10:00–18:30, or 14:30–23:00.
Salary: Up
to £35,000 per annum, plus tronc
Benefits:
· Hospitality Rewards App
discounts
·
Development
support and recognised qualifications
·
Discounted
F&B
·
28 days’
holiday (including bank holidays), rising annually for 5 years
·
Pension,
Life Insurance & Sick Pay
·
Long
Service Awards
·
Cycle to
Work Scheme
·
Recommend‑a‑Friend
bonus
·
Uniform for
some roles & free parking
·
Staff
accommodation available
*Accommodation is available*