Deputy Manager – Jollyes Pets - Bangor Salary £28,500 - £30,000 p.a. + bonus potential of £1-5k p.a*
Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
Benefits
* Competitive salary of £28,500 - £30,000 p.a., plus annual bonus potential of £1-5k p.a., *subject to reaching pre‑agreed measures.
* Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
* Retail Trust Membership: Counselling, wellbeing and financial support.
* Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
* Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care and cancer support.
* Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
* Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
* Enhanced Family Leave: Maternity and paternity packages above statutory levels.
* Recognition & Rewards: Top Dog Award with extra day off and perks.
* Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
* Learning & Development: Ongoing training for career growth.
The Role – Deputy Manager
Support the Store Manager day‑to‑day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards and customer service.
Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
Ensuring you and your team deliver exceptional customer service by providing a great shopping experience for customers and displaying strong pet* and product* knowledge. (*Training given).
Deliver the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
The Skills
* Passion for pets and people, delighting customers with an unrivalled shopping experience.
* Previous retail management experience, deputising for the Store Manager and managing the business on a daily basis.
* Team player, able to communicate effectively and build high‑performing and highly engaged teams.
* Proven track record in developing business performance and exceeding KPIs, whilst delivering the highest standards of store standards including health & safety and legal compliance.
* Commercially aware with a proactive approach, great planning and organisation skills.
* Own transport with a UK driving licence, able to cover out‑of‑hours or other stores in the region when required.
* Full time, permanent position – 40 hours per week, 5 days out of 7.
About Jollyes Pets
Jollyes are an award‑winning UK pet retailer with over 100 stores and over 70 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o) and listed in the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an age‑inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets, people and the planet.
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