Salary
£29,588 per annum, progressing to £31,236.
Closing Date
19 April 2026
About the Job
We are looking for an enthusiastic and motivated individual with strong administration, IT, communication, and organisational skills to oversee the administrative and technical processes surrounding the delivery of National Professional Qualification programmes and bespoke leadership training at Newcastle University’s Educational Leadership Centre.
Benefits
* Generous holiday package, plus the opportunity to buy more.
* Great pension schemes.
* Number of health and wellbeing initiatives to support you.
Key Responsibilities
* Provide comprehensive administrative support to associated staff (internal and external) involved in delivery of programmes, ensuring policies, deadlines, and standards are met.
* Act as expert user of the project-specific systems and Learning Platforms, including data extraction, running reports and training other staff where appropriate.
* Support the Programme Director with the administration and organisation of facilitator recruitment, induction arrangements and training.
* Lead recruitment activities, using existing channels to their full potential and identifying new avenues to promote the programmes.
* Update internal and external systems consistently, ensuring accuracy of data, producing reports for internal and external use, and tracking progress against KPIs.
* Build trust‑based professional relationships and manage correspondence with strategic leads in schools regarding the delivery of the programmes.
* Provide secretarial support for committees: preparing agendas, supporting documentation, taking minutes, and ensuring follow‑up actions are taken.
* Provide administrative support for internal and external reviews (e.g., Ofsted, DfE, University, National Institute of Teaching, University College London Institute of Education), collating documentation where required.
* Perform any other duties within the scope and general nature of the grade, assisting other staff during periods of heavy workload flexibly and cooperatively.
Essential Knowledge, Skills and Experience
* Ability to work under pressure, manage conflicting priorities and meet strict deadlines.
* Excellent attention to detail with a high level of accuracy.
* Ability to work both independently and within a team, sharing relevant information and keeping team members updated.
* Adopts an active and positive approach to forward planning and problem solving.
* Excellent written and verbal communication and interpersonal skills; must engage students and staff at all levels and tailor messages appropriately.
* Confidence to advise students and staff on matters of regulation and procedure.
* Excellent IT skills, including proficiency with Microsoft Office, processes and procedures, and experience with Learning Management Systems.
* Ability to consider new ways of working and new technology.
* Uses systems and tools to ensure records and audit trails are clear and up to date.
* Organisational understanding of stakeholder requirements and a commitment to delivering an effective and efficient service.
Desirable
* Ability to train/develop and supervise other staff.
* Knowledge of recruitment and marketing activities via multiple channels (e.g., social media, mail‑outs, email campaigns, web presence).
* Ability to create simple marketing designs for fliers and social media.
Qualifications
* Grades 4–9 in English Language and Mathematics at GCSE (or equivalent work experience) in a relevant role and/or comparable setting.
Other Details
The post is full time, fixed term until 31 January 2027.
Interviews will take place on 07 May 2026.
Open to informal enquiries.
Equality and Inclusion
Newcastle University is a global university that values diversity and inclusivity. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We hold a Gold Athena Swan award for gender equality and a Race Equality Charter Bronze award. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role.
Requisition
Requisition ID: 29240
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