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Senior waiter

London
The Twenty Two London Hotel
Waiter
Posted: 27 October
Offer description

Join our team as a Senior
Waiter



Are you bold, driven towards excellence,
guided by intuition, and grounded in empathy? If so, we want you to join our
team at The Twenty Two.





The Role



As a Senior Waiter, you will:



* Lead by example, setting the tone for
exceptional service in your section.
* Deliver elegant, intuitive, and
personalised service to members and guests.
* Assist with training, guiding, and
motivating junior waiters and commis staff.
* Handle guest requests with confidence,
discretion, and attention to detail.
* Work seamlessly with the floor, bar, and
kitchen teams to maintain the rhythm and flow of service.
* Support supervisors and managers in
overseeing smooth daily operations.















About Us



The Twenty Two is a luxury lifestyle
hotel located on London’s historic Grosvenor Square. Our property, set within a
listed Edwardian manor, combines cultural elegance with modern charm. We offer
an all-day public restaurant and a private members’ club with 31 bedrooms and
suites.





About You



We are looking for individuals who are
passionate about excellence and culture.



You will have:



* Previous experience in a senior waiter
role within a luxury hospitality environment.
* Excellent food, beverage, and wine
knowledge.
* A polished, professional approach and a
strong guest-facing presence.
* Confidence in managing a section and
supporting junior team members.
* Strong communication and teamwork
skills.
* Flexibility to work evenings, weekends,
and split shifts.

















Key Responsibilities



* Manage your section confidently and
ensure seamless guest service.
* Anticipate guest needs and resolve any
issues quickly and professionally.
* Guide junior team members and ensure
they uphold service standards.
* Take accurate orders, liaising clearly
with the kitchen and bar.
* Support with floor set-up, briefings,
and service delivery.
* Uphold hygiene, grooming, and safety
standards at all times.















Employee Benefits



Available from day one:



* Employee Assistance Programme with
Hospitality Action
* Employee Referral Scheme: £1,000 (paid
on your referral completing their probationary period)
* Mentoring schemes. Management
Development Training – on the job with support from external training providers
* Your birthday is off











Available on successful
completion of your probationary period:



* Generous Company Discretionary Sick Pay
Scheme. You accrue one day CSP per month during your employment with the
Company on a rolling basis, capped at 5 years’ length of service
* Generous staff discount in the Ground
Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax
* A Guest Experience in the Hotel (subject
to availability)
* Holiday entitlement increases: 2 days at
2 years’ length of service, and a further 3 days at 5 years’ length of service,
prorated to your contract hours
* Long service award schemes: 5 years
(Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years
(Gold Status, a stay in our sister property with flights with partner), 15
years (Platinum Status – watch this space)













If you do not hear from us within 7
days, please consider your application unsuccessful.

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