About HMCTS
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support court users and colleagues within HMCTS, where people and businesses access potentially life‑changing justice.
Your Role
Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings. Other duties can include booking interpreters, hosting video links, typing orders and answering queries over the phone, by post or email from the judiciary, professionals or the public. You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.
Key Responsibilities
* Manage criminal digital files in preparation for hearings.
* Book interpreters and host video links.
* Type orders and answer queries by phone, post or email.
* Progress cases through the court/tribunal system.
Required Skills and Experience
With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi‑task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.
Working Patterns
Standard full‑time working hours are 37 hours per week. HMCTS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment.
Visa and Immigration
This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
Fixed Term Appointments (MoJ Staff)
Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.
Loans
The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process.
Occasional Travel
For this post, occasional travel to other courts may be required for cover when needed.
Saturday Working
The requirement to work Saturdays and Bank Holidays. Your working pattern will be confirmed by your line manager and on the occasions you are required to work Saturdays and Bank Holidays you will be allocated a day off in lieu based on business needs. There is no requirement to work Sundays. This does not include Good Friday and Christmas Day.
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