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Overview
This is a Full-time Counter Manager position.
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!
At Benefit Cosmetics, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We’re known to work smart & laugh hard. Sound like you? You’ve come to the right place!
We’re living proof that premium brands don’t have to be serious. We’re here to transform customers into better versions of themselves, and have a ton of fun doing it.
About Benefit Cosmetics
Founded in 1976 in San Francisco by twins Jean & Jane Ford, Benefit is now a prestige beauty powerhouse present in 59 countries with over 3,000 BrowBars & 6,000 trained experts worldwide. We believe laughter is the best cosmetic, and we love to work smart & laugh hard.
Our mission is to build a beauty community for all, doing good and feeling good. We celebrate diversity and encourage everyone to be their authentic self. We use video interviews in our recruitment process; please contact careersatbenefit@benefitcosmetics.com for additional needs.
Responsibilities
The Counter Manager is responsible for achieving retail objectives by leading your team, maximizing sales opportunities, and providing excellent customer service. Duties include:
* Managing Brow and Beauty Experts, motivating staff, delegating roles, and ensuring sales targets are met.
* Achieving sales goals through customer engagement, product demonstrations, and booking appointments.
* Performing brow services such as waxing, tinting, and tweezing (training provided).
* Conducting daily team meetings, effective communication, and recognizing positive work.
* Organizing in-store and external promotional events, new product launches, and charity events.
* Ensuring the counter is stocked, clean, and hygienic, and reporting concerns promptly.
* Maintaining open communication with store and area managers.
* Handling administrative tasks, staff rotas, and ensuring compliance with hygiene standards.
Qualifications
Counter Managers should be flexible to work weekends, late nights, and bank holidays. We offer growth opportunities and value diverse skills and backgrounds. If you’re proactive and positive, this could be the perfect role for you.
Additional Information
Our mission is to create an inclusive beauty community. We’re an equal opportunity employer and celebrate authenticity.
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