Role and Location
Work Area Manager (Night Shift) at Yorkshire Parcel Hub, Wakefield Europort, Normanton, WF6 2XX. Salary £35,294 – £38,207 (dependent on experience), night shift allowance, 10% bonus potential, 25 days annual leave and generous pension scheme. Full time, Permanent.
Shift patterns: Wednesday to Sunday, hours between 22:00 and 06:12. Flexibility is required due to operational needs.
What does the role involve?
* Leading a dedicated team of full and part time employees, holding regular one-to-one and team meetings, and reviewing the area’s performance and plans on a daily basis.
* Championing health and safety initiatives, increasing efficiency, and identifying areas for improvement.
* Supporting the Shift Manager to provide a high quality service to customers and ensure all operational targets are met.
* Managing your team’s sickness absence, attendance, training and development, and participating in the programme of continuous improvement.
What skills and experience are we looking for?
We are looking for candidates who are flexible, can work under pressure, and possess excellent leadership and communication skills. Please demonstrate evidence on your CV of the following:
* Leadership Focus: Establishes the basics, fosters a "one company" approach, creates positive energy, implements strategy, uses platforms to recognise superstars, and communicates effectively.
* People Focus: Values diversity and inclusion, delegates, coaches, empowers, provides feedback, develops talent, collaborates, and understands others’ needs and perspectives; fosters a supportive environment where achievements are recognised.
* Resilience Focus: Is approachable, provides reassurance, adapts to new challenges, communicates regularly, handles ambiguity, stays positive under pressure.
* Achievement Focus: Strives for excellence, asks questions, shares learning, coaches, holds others accountable, uses resources to ensure delivery, keeps promises, is trusted.
* Improvement Focus: Drives transformation, reduces costs, embraces innovative practices, makes informed decisions, identifies improvements, and implements new processes and services.
* Customer Centric Focus: Fosters a customer-first culture, improves the customer experience, monitors customer service goals, and supports worthwhile changes to enhance end-to-end experience.
Application process
If you are interested in applying, please complete your application online and submit your current CV.
Assessment
The assessment is designed to enable you to demonstrate suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise on the day.
Other information
Job reference number: 330263.
About Us: Royal Mail connects companies, customers and communities across the country, delivering a universal postal service to more than 30 million addresses. We aim to be recognised as the best delivery company in the UK and across Europe. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals and especially encourage applications from the Armed Forces community.
We are committed to an inclusive recruitment process. If you require any adjustments during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please visit: https://www.internationaldistributionsservices.com/en/about-us/
Closing date and next steps
Closing Date: Monday 13th October. The advert may close early if the appropriate number of applications is reached. Shortlisting: Week commencing 13th October. Interviews expected: Week commencing 20th October.
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