Overview Harte Recruitment is proud to be supporting a highly respected independent Estate Agency in the appointment of a
Branch Office Manager
for its Durham office.
This is a rare opportunity to take over an established, profitable and high-performing Residential Sales branch with strong instruction levels, an experienced team and an excellent reputation across the Durham market.
The business is known for its professional yet supportive culture and is seeking an experienced
Branch Office Manager
who enjoys leading from the front, driving performance and running a busy office operation. You will oversee the day-to-day running of the branch, managing team performance, operational standards and overall profitability while maintaining a strong customer-focused culture.
The Package
Up to £35,000 basic DOE with total package up to £45,000 - £55,000
Profit share structure linked to office profitability to be discussed and agreed
25 days holiday + bank holidays
Potential parking support / additional flexibility for the right individual
Long-term career stability within a highly respected independent business
Monday to Friday 08:45 – 17:00
Saturday mornings on a rotational basis
Flexibility expected in line with branch requirements
The Branch Office Manager Role
Managing the day-to-day running of a busy Residential Sales office
Leading and motivating negotiators, valuers and support staff
Driving instructions, listings and branch profitability
Monitoring pipeline activity, branch performance and operational standards
Supporting negotiators with prospecting, sales generation and progression oversight
Maintaining a highly organised and professional office culture
Working closely with senior leadership to achieve branch targets
Ensuring company processes and standards are consistently followed
Providing visible, hands-on leadership within the branch
Supporting a collaborative and accountable team environment
The Person
Previous Branch Manager, Office Manager or Senior Estate Agency leadership experience (essential)
Strong operational and organisational capability
Experience managing a busy Residential Sales office
Commercially aware with an understanding of branch profitability and performance
Professional, reliable and mature approach
Strong people-management and communication skills, managing established and experienced teams
Hands-on leadership style with strong accountability standards
Able to work within established business processes and culture
Motivated, driven and proud of delivering high standards
Full UK driving licence and own vehicle (preferred)
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