Registrar of Births, Deaths, Marriages and Civil Partnerships & Deputy Superintendent Registrar
Contract: Full time, permanent.
We are looking for an experienced, customer‑focused Registrar to undertake the statutory role of Registrar of Births, Deaths, Stillbirths, Marriages and Civil Partnerships within the Borough. You will register life events with accuracy and professionalism, deliver ceremonies and provide day‑to‑day guidance to colleagues through training and mentoring.
Key Responsibilities
* Register births, deaths, marriages, civil partnerships and stillbirths that occur within the Borough, ensuring accuracy and attention to detail.
* Undertake all duties relating to the preliminaries of marriage and civil partnership, including attesting notices and completing statutory paperwork.
* Officiate at ceremonies as required, including marriages, civil partnerships and citizenship ceremonies.
* Ensure registrations and associated processes are compliant with relevant legislation, guidance and local procedures.
* Apply legislative knowledge in a customer‑focused context, ensuring accurate administration, record‑keeping and correct recording of income for certificates and services provided.
* Complete additional statutory duties as directed by the Registrar General, including attesting and registering declarations, issuing requisitions for timely registrations, and sharing information with relevant authorities where legally required.
* Support the modernisation of the Registration and Celebratory Service, including implementing new services and ways of working.
* Work flexibly as part of the team, including weekend working on a rota basis and travel to external venues when required (this is an office/venue‑based role).
* Follow corporate policies and procedures, including health and safety, data protection and freedom of information.
* Maintain a professional appearance and wear a uniform where required.
About You
* Proven experience of delivering high‑quality public services in a customer‑facing environment.
* Strong knowledge of statutory requirements and legislation relevant to registration and ceremonies.
* Confidence in delivering and leading public ceremonies with professionalism.
* Excellent communication skills (verbal and written) and the ability to work effectively with people from diverse backgrounds.
* Strong organisational skills, with the ability to manage competing priorities, complex diaries and deadlines.
* An empathetic and resilient approach when dealing with sensitive and challenging situations, with appropriate discretion and confidentiality.
* Integrity and a commitment to equality, diversity and inclusion.
* Ability to work independently, make sound decisions and solve problems under pressure.
* Financial awareness, including handling payments accurately and safeguarding official records.
All short‑listed applicants will need to demonstrate proof of right to work in the UK.
We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
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