“We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.”
The Job Summary:
Wrightbus is the fastest growing production company in Europe. We are looking for a Campaign Warranty Parts Co-Ordinator. As Campaign Co-Ordinator, you will play a crucial role in ensuring the successful implementation of retrofitting initiatives, for vehicles in the field.
The Role:
Responsibilities
* Develop and execute detailed plans for vehicle retrofitting campaigns.
* Ensure all Technical Service Bulletins are completed promptly and include sufficient detail.
* Liaise with third party contractors and service providers to ensure seamless implementation.
* Effectively plan & complete vehicle recalls/retrofits, in accordance with TSB instructions.
* Effectively plan work teams to maximise efficiency.
* Load & control sales orders for campaign material.
* Process stock control requests on Sage i.e. production receipts, issues & stock transfers
* Investigate & solve campaign material delivery discrepancies.
* Communicate with Regional Service Managers, Mobile Service Engineers, and Contractors, to track vehicle completion.
* Verify sub-contractor invoices.
* Ensure campaign progress is reported to internal and external parties in a prompt and effective manner.
* Ensure change detail is relayed to all relevant customers, for Customer vehicle change traceability.
* Other Learning and Development duties
* Collaborate with other departments, including quality control and production, to identify areas for improvement and effective solutions.
* Work with the Quality Control department to highlight key items, for awareness of manufacturing/engineering issues
* Work closely with the Procurement team to ensure required parts are made available in a timely manner.
* Provide regular reports on Campaign status to senior management.
The Requirements:
* 2 x A’ Levels (or equivalent)
* 5 x GCSE’s (or equivalent) including English and Maths to grade C or above.
* Higher National Certificate (HNC) in Business, Engineering, or a related discipline. Experience of MS office.
* Previous involvement in cross‑functional project co-ordination
* Experience of working within a Manufacturing/Quality/Warranty/Aftersales Support department.
* Proficiency in MS office.
* Excellent organisation and coordination skills
* Strong attention to detail and accuracy
* Ability to manage and analyse large datasets
The Benefits:
4% discretionary bonus
Life Insurance
Medicash scheme
Discount with local businesses e.g. Galgorm Spa Resort and McAtamney’s.
Free car parking
Canteen
Career progression
Professional development
Flexitime
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