Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
As part of our Retail team, you’ll be joining our store in Manchester, Trafford Selfridges as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing
1. Delivering a premium and tailored customer service experience
2. Providing in depth knowledge of the brand and our products
3. Communicating appropriately and effectively with customers, team members and management
4. Maintaining visual standards
5. Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role
6. A passion for premium or luxury product
7. Previous experience in a customer-facing environment
8. Be able to see things through the customer’s eyes
9. Excellent customer service skills
10. Flexibility and ability to adapt to changing priorities
11. Ability to work in a fast-paced retail environment
12. Have excellent communication and interpersonal skills
13. Have excellent organisational and decision-making skills
14. Be a team player
15. Good written and verbal communication skills
What we’ll do for you
16. Seasonal business wear allowance
17. Generous employee discount
18. Rewarding commission structure
19. Wellbeing and financial support through our Employee Assistance Programme
20. Low monthly cost health support through our medical cash plan
21. Fitness discounts
22. Family friendly policies including enhanced parental pay
23. 23 days annual leave, increasing to 25 days after 2 years’ service
24. Employee referral scheme
25. Career development opportunities