Role Title: Silverfort SME
Location: Knutsford- Hybrid - 60%office 40% remote
Duration: 30/09/2026
Role Description:
* "Responsible for owning, operating and continuously enhancing SilverFort as a service, providing a unified identity platform. The SME will be the primary authority on SilverFort architecture, policy design and integration with other services, including escalated support and project enhancements and vendor liaison.
* Strong understanding of Access Management and IAM fundamentals, including PAM fundamentals and MFA.
* Deep understanding of SilverFort architecture, agentless MFA and its policies.
* Strong knowledge of Active Directory and its protocols is essential: LDAP, Kerberos, NTLM and including RADIUS.
* Sufficient understanding of Network protocols, firewalls, proxies is essential.
* Experience or understanding of Azure and Entra ID desirable.
* EDR and XDR tooling knowledge experience is desirable.
* Strong troubleshooting and problem-solving capability and liason with support teams and stakeholders essential.
* Essential understanding of ITIL practices; Problem, Incident and Change management and a service mindset.
* Experience in creating technical and non-technical guides and artefacts for stakeholders is desiable.
* Experience in Scripting (eg PowerShell) and understanding of APIs is desirable"