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Customer development manager

Oxford
OGM: Plastic Injection Moulding Manufacturer
Customer development manager
£40,000 - £60,000 a year
Posted: 21 September
Offer description

About the Role

* OGM is the UK's leading injection moulding and device assembly business, trusted by global brands across diverse industries. We're looking for a Customer Development Manager who can combine strategic account management with business development to help shape OGM's next stage of growth.
* This is a high-impact role where you'll split your time between strengthening relationships with key customers and securing new opportunities that align with our ambitious 3-year growth plan.

Key Responsibilities

* Own and grow key customer accounts, acting as the primary contact for enquiries, RFQs, and projects.
* Identify and convert new business opportunities into profitable, long-term partnerships.
* Work cross-functionally with Sales, Engineering, and NPI teams to ensure flawless project delivery.
* Support accurate estimating, pricing, and commercial decision-making.

What We're Looking For

* 3–5+ years of experience in account management and/or business development, ideally in manufacturing supply chains within the medical or life sciences sector, or with an injection moulding company.
* Proven success in expanding accounts and consistently winning new business.
* Commercially sharp with excellent negotiation and relationship-building skills.
* Highly organised, proactive, and confident working across technical and commercial teams.
* You will be based at our Kidlington office with regular visits to new and existing customers.

What We Offer

* Competitive salary
* Opportunity to work with leading customers across medical, industrial, and consumer markets.
* A key role with real influence on company strategy and growth.
* Autonomy, trust, and support to make a tangible impact.

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