Overview
We are looking for an innovative and confident individual to join us as a Personal Assistant (PA) within the executive team. You will primarily support the Deputy Chief Nurse Officer (DCNO) but may work flexibly across the executive team and senior deputies to support administrative duties in line with service requirements. We are seeking an experienced individual who can manage a fast-paced and varied workload. If you would like to learn more about this opportunity please phone us.
Responsibilities
* Provide an effective and professional service to enable the DCNO and their teams to work efficiently.
* Undertake effective diary management, prioritising diary commitments on behalf of the DCNO daily. Manage incoming correspondence and emails, including confidential and sensitive material, exercising independent judgement to initiate appropriate action.
* Organise regular committees and group meetings. Manage agendas and papers for meetings and take accurate minutes as required.
* Communicate and liaise effectively with external agencies, visitors and local disciplines on a range of complex and sensitive topics.
* Display tact, diplomacy and confidentiality at all times, using initiative, persuasion and negotiation when necessary.
* Communicate verbally and in writing to produce confidential and sensitive correspondence.
* Manage incoming telephone calls and enquiries and ensure appropriate action is taken.
* Ensure effective communication links are set up and maintained with other Personal Assistants and senior secretaries as appropriate, and explore effective systems to aid the smooth running and organisation of meetings.
Working for our organisation
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere and are proud of our investment in our staff, including developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
Detailed job description and main responsibilities
* Diary Management
* Organising meetings, distributing agendas and taking minutes
* To organise the DCNO emails in a professional and discreet manner
* Proficient use of all Microsoft Office applications, especially running an Outlook calendar
* Understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy at all times
* Provide occasional support to other senior managers on request of DCNO
* To support with any ad hoc requests from DCNO
* To monitor and maintain IT-based information systems
* To support with audit and accurately record for quality assurance
* There are no direct budgetary responsibilities attached to this post
* Act as point of contact for DCNO
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere; we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
Important information
* We reserve the right to close vacancies early if we receive a high volume of applications. Apply promptly.
* Please read the job description carefully and tailor your application to reflect the requirements of the role.
* Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on the NHS Employers website.
* Correspondence will be sent via Trac, text, and email. Please check your email and Trac account regularly.
* Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
* If you have not received an invitation to interview within 28 days of the closing date, please assume your application has been unsuccessful. Ensure timely receipt of appropriate references.
* The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.
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