A cultural institution in Brighton is seeking a Visitor Experience Team Lead to ensure a warm welcome and excellent visitor experience. You will manage box office systems, oversee the Visitor Experience Assistants, and maintain a proactive approach to customer service. The role requires full-time availability, with flexible hours across 7 days. This position emphasizes customer satisfaction, staff management, and effective communication to enhance visitor engagement and increase program sales. #J-18808-Ljbffr