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Training coordinator

Chepstow
DEEP
Training coordinator
Posted: 18 February
Offer description

Who we are:
DEEP is an international design and engineering company on a mission to make humans aquatic. We're doing this by advancing ocean exploration through the development of new technologies that will enable humans to live and work in underwater environments for longer periods of time.

If you're excited by operational excellence, complex coordination, and contributing to something truly pioneering this could be the role for you.

Role Description:
The Training Coordinator is responsible for ensuring that all training events at Campus are delivered in accordance with the published training plan. This will involve working with other teams to coordinate the booking and provision of equipment, facilities, personnel and training resources.

The Training Coordinator will ensure that all training customers receive appropriate documentation in a timely fashion as well as undertaking the appropriate administration to ensure those clients meet the entry standards for training. The key outcome is a seamless and positive training experience for clients, customers, and trainees from the point of enquiry through to post course follow up.

Key Responsibilities: include but are not limited to:

Training Operations & Delivery
Manage the operational schedule for all DEEP Campus training programmes
Coordinate facilities, equipment, instructor allocation, and contingency planning
Support and maintain robust processes for course delivery and escalation

Learner Experience
Deliver a high-quality end-to-end training experience
Manage pre-course communications, bookings, access arrangements, and orientation
Monitor feedback and drive continuous improvement

Instructor & Workforce Coordination
Schedule instructors and manage availability and backup cover
Liaise with internal and external trainers to ensure readiness
Maintain oversight of qualifications and compliance requirements

Collaboration & Compliance
Work closely with technical, facilities, and safety teams to ensure training environments remain compliant and operational
Support accreditation, audit, and regulatory requirements
Maintain accurate training records and systems

Knowledge, Skills and Abilities:
Strong operational management background, preferably within training, education, (hospitality, or safety-critical organisations)
Demonstrated ability to coordinate complex schedules and resources
Excellent communication and comfortable across all levels of a business with stakeholder management capabilities
High level of organisation, reliability, and process ownership
Comfortable making decisions in dynamic environments and prioritising effectively
Able to work within a team but also undertake tasks independently
Able to take the initiative when dealing with dynamic events
High degree of safety awareness
Strong written and verbal communication skills in English.

Nice to have:
Experience with vocational or technical training programmes
Understanding of subsea, marine, engineering, or diving industries
Experience building or managing customer (learner) journey frameworks.

Education & Professional Qualifications:
Level 3 (or higher) qualification in Business Administration or a related field (desirable, not essential).

Right to work: You must have the right to work in the UK to be considered for this role.

DEEP is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

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