Scheme Assistant
Salary: £11,466 per annum
Contract: Permanent, Part Time
Your week: 17.5 hours Monday, Wednesday & Friday 9:00am - 3:30pm
Location: Based at North Holme Court in Louth
Join Amplius as a Scheme Assistant at North Holme Court, Louth, and play a key role in supporting our older person’s housing schemes. You’ll be the friendly, visible face for residents, helping with enquiries, monitoring services, and ensuring homes are safe and well‑managed. Build positive relationships, support wellbeing, and make a real difference in our communities every day.
Snapshot of your role
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Act as a visible, approachable landlord figure, building positive relationships with residents and local agencies.
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Carry out regular inspections of schemes, reporting maintenance, management, and health & safety issues.
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Conduct welfare checks, identify safeguarding concerns, and signpost or refer to support agencies.
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Perform compliance testing, including fire/smoke alarms, Lifeline equipment, and utility meter readings.
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Support tenancy and estate management, including anti-social behaviour, property viewings, and access facilitation.
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Assist new residents to settle in and raise safeguarding alerts when needed.
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Promote health and safety, maintain confidentiality, and ensure schemes are compliant and well-managed.
What we’re looking for
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An Enhanced DBS clearance is an essential requirements for this role.
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Good standard of education with strong literacy, numeracy, and clear written and verbal communication skills.
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Experience engaging with customers, responding to feedback, and shaping services to meet their needs.
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Understanding of health and safety requirements and the housing, care, and support needs of older people.
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Excellent customer care, professional attitude, and a friendly, approachable manner with a positive “can do” outlook.
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Ability to work independently, use initiative, and confidently operate digital devices, ICT systems, and applications.
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Highly organised, flexible, proactive, and a team player able to build positive relationships across operational boundaries.
Please read the attached Job Description before applying so you understand the full scope of the role.
Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Closing Date: 12th March