Job Category: Housing
Job location: Wallfields, Hertford, Hertfordshire, SG13 8EQ, East Hertfordshire District Council
Hours per week: 37
Start date: Immediate start
Salary: £12.24 per hour
This is a hybrid role. The successful candidate will need to be able to attend the office at Wallfields, Pegs Lane, SG13 8EQ at least twice per week.
This is a Housing Options Triage and Support role for an initial 3 months with a view to extend for the right candidate. Part of the role is to be the first point of contact for customers seeking housing advice via telephone, email or in person. To undertake an initial assessment of the customer’s needs and circumstances, book housing assessments, signpost them to other organisations as appropriate. Obtain information and documentation to process the housing register application and award housing points.
The successful candidate must be able to work from the office at least twice per week.
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