A Fantastic Opportunity for a Senior Commercial Manager / Contracts Manager to join an arm's-length Public Sector Body. The Senior Commercial Contracts Manager will be responsible for managing the real time interface and relationship with a supplier for a recently insourced contract in line with government policy and best practice to deliver value for money and wider commercial benefits You will lead the relationship for initially 1 contract, and act as a lead in commercial contract management, acting as a mentor and sounding board for other contract managers. Duties & Responsibilities of the Senior Commercial Manager / Contracts Manager - To manage the teams day to day activity - To monitor the supplier's commercial and service management performance under the contract and analyse performance. - To take remedial action where necessary. All following GCF and NAO Good Practice Frameworks and Guidance - To agree/refine a contractual change process and ensure adherence to the process, tracking the contract to ensure the underlying cost model is current and accessible - To conduct the financial negotiations for any changes related to the existing contract at the appropriate management level ensuring that the agreements remain commercially advantageous and are appropriately documented and tracked - To review and amend contract documents, including service level exhibits, statements of work in line with agreed changes - To build strong working relationships with the vendor's service delivery centre, Service Desk, Account Teams etc. -To intervene, analyse, manage, and resolve business conflicts between suppliers and internal stakeholders - To develop strategic supplier management initiatives for the business in collaboration with the relevant contract owner/cost centre manager Skills and experience of the Senior Commercial Manager - MCIPS or equivalent such as IACCM/WCC or equivalent relevant experience - Public sector contract management experience (ideally from both supplier and client perspectives) - Experience in managing outsourced contact centre contracts or similar services. - Demonstrable experience of commercial contract management at a senior level - Proven track record of working effectively with service delivery teams, business managers and project managers to ensure service objectives are achieved - Relationship builder (internal & external) - Experienced in commercial cost models and their practical implementation Benefits of the Senior Commercial Manager / Contracts Manager - Flexible Hybrid working - Generous Annual Leave - 30 days plus Bank Holidays - Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) - Interest-free loan for season tickets for buses and trains - Cycle to work Scheme - Subsidised eye tests & flu jabs - Life assurance scheme - Give as you earn scheme - Employee assistance programme (EAP) - PAM Assist and PAM Life scheme (Wellbeing) - Enhanced family and sick pay - Paid volunteering (2 days a year) - Recognition Scheme - Discounts portal to numerous retailers The Senior Commercial Manager will suit candidates with experience as a Commercial Manager, Contracts Manager Commercial Director or Contracts Director or Procurement Manager