About The Flex:
The Flex is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players who are committed to growth and ready to scale The Flex to become a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.
Position Summary
The Flex is seeking a highly motivated and detail-oriented Operations Associate to join our team in London. You will be key in supporting day-to-day operations, coordinating property onboarding, managing check-in/check-out processes, ensuring maintenance and cleanliness standards, and liaising with guests and service providers.
Key Responsibilities
* Assist with onboarding and setting up new properties (furnishing, inventory, internet, cleaning setup).
* Conduct routine inspections to ensure all properties meet The Flex quality standards.
* Coordinate and supervise cleaning teams and third-party service providers.
* Facilitate guest check-ins/check-outs and handle basic guest requests on-site.
* Respond promptly to maintenance issues and ensure resolution within defined SLAs.
* Maintain accurate records and daily reports to HQ and the Algeria team lead.
What We’re Looking For
* Bachelor's degree
* Strong problem-solving skills and ability to thrive in a fast-paced, dynamic environment.
* Excellent communication and organizational skills.
* Highly adaptable with a proactive, "get-it-done" mindset.
Why Join The Flex?
* Opportunity to be part of a fast-growing international brand entering a new market.
* Competitive local salary with performance-based bonuses.
* Dynamic, mission-driven team culture.
* Potential for rapid career growth into managerial positions as the market expands.
You should not apply if :
* You are looking for a corporate 9 to 5 job
* You are looking for a stable and slow dead-end job
* You do not aim to be one of the best in the world at what you do
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