Senior Case Officer
Division: Supervision, Policy and Competition (SPC) – Consumer Investments Division
Department: Financial Promotions & Enforcement Taskforce (FPET)
1. Salary: National (Edinburgh and Leeds) ranging from £52,400 to £55,000 and London from £57,700 to £60,000 (salary offered will be based on skills and experience)
2. This role is graded as: Senior Associate, Regulatory
3. ·Your recruitment contact is Raimondavia k. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).
Sitting in the Consumer Investments (CI) directorate, FPET (Financial Promotions and Enforcement Taskforce) brings together expertise from Enforcement and Supervision to tackle issues across the FCA’s full perimeter - including crypto, high-risk investments and consumer credit - with a unique focus on unregulated firms, delivering work aligned to key Public Commitments.
Role responsibilities
4. Manage a varied caseload of unauthorised business investigations, including assessing reports, taking action to resolve matters and issuing public alerts where appropriate
5. Provide technical expertise on the Financial Services and Markets Act 2000 (Regulated Activities) Order and related perimeter legislation
6. Draft complex correspondence and decisions on breaches of the regulatory perimeter
7. Advise colleagues across the FCA on unauthorised business issues and regulatory boundaries
8. Oversee and mentor more junior team members, ensuring effective case progression and escalation of high-risk matters
9. Build and maintain relationships with internal and external stakeholders, including law enforcement, Trading Standards and other regulatory bodies
10. Contribute to the FCA’s strategic approach to tackling unauthorised business through data analysis and management information (MI)
11. Support the delivery of cross-cutting FPET and Consumer Investments projects that reduce consumer harm and shape regulatory policy
Skills required
Minimum:
12. Excellent practical knowledge of the Financial Services and Markets Act 2000 (Regulated Activities) Order and other perimeter legislation and guidance
13. Proven experience in applying legal or regulatory frameworks to complex financial services or enforcement cases
Essential:
14. Self-motivated and able to take ownership of complex tasks
15. Strong communicator with the ability to explain technical issues clearly in writing and verbally
16. Excellent team player who can mentor and support colleagues
17. Skilled at managing competing priorities and making timely, evidence-based decisions
18. Able to challenge and influence effectively at all levels
19. Experience in financial services, banking (including consumer credit), markets, insurance, or complex financial crime
20. Willingness to work flexibly to support team priorities and cover urgent workstreams
21. Strong analytical and drafting skills
Benefits
22. 25 days annual leave plus bank holidays
23. Hybrid model with up to 60% remote work
24. Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
25. Private healthcare with Bupa, income protection and 24/7 Employee Assistance
26. 35 hours of paid volunteering annually
27. A flexible benefits scheme designed around your lifestyle
For a full list of our benefits and our recruitment process as a whole visit our benefits page.
Our values and culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timelines
28. Advert Closing Date: 11th November 2025
29. CV Review/Shortlist: 13th November 2025
30. Interview Assessment: w/c 17th November 2025
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.