<div><p>If you’re passionate about supporting customers to sustain their tenancies, improve their wellbeing, and access the services they need to live safely and independently, this role based in Newport and surrounding areas could be a great fit for you. As a Housing & Wellbeing Advisor, you will work directly with individuals facing a range of challenges, using a compassionate and person‑centred approach to build resilience, promote stability, and achieve positive outcomes. The role also involves working collaboratively with colleagues and partner agencies to deliver coordinated support and wellbeing initiatives that positively impacts overall customer wellbeing and housing stability.</p><h3>About the role</h3><p>As a Housing and Wellbeing Advisor, you will support customers to improve their wellbeing, strengthen their resilience, and sustain their tenancy. Working directly with individuals, you will take a compassionate, person‑centred approach to help them navigate challenges such as housing‑related issues, financial pressures, and mental health needs. Your focus will be on enabling customers to access appropriate support, build confidence, and achieve positive, lasting change.</p><h3>Skills and Experience Needed</h3><p>We are looking for someone with experience supporting individuals within housing, wellbeing, or community‑based settings, who is confident in building strong, trusted relationships with people who may be vulnerable or facing a range of barriers. You will be comfortable working collaboratively with partner organisations, managing a diverse and sometimes complex workload, and communicating with empathy and understanding. A good understanding of trauma‑informed approaches and the challenges that can affect a person’s ability to sustain their home is essential. You will also be confident using digital systems to accurately record information and stay organised in a fast‑paced environment. Strong literacy and numeracy skills are important, along with a full driving licence and access to a vehicle for business use.</p><h3>Benefits</h3><p>This is a full‑time, permanent role with a competitive salary and a great package designed to support you at work and beyond.</p><ul><li>£35,040 per annum</li><li>26 days holiday, pro‑ratta entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service.</li><li>Sick Pay, rising with length of service up to 6 months full pay after 4 years.</li><li>Blue Light Card Eligibility giving discounts at 15,000 brands.</li><li>Continuous professional training and development</li></ul><p>If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262</p></div>