Overview
Join Superdrug Head Office in East Croydon and make a real difference every day. This role is based at our vibrant Head Office near East Croydon station with hybrid working options.
Hours: 37.5 per week. Salary: Competitive.
We’re a team that puts customers and colleagues at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by customers for value, choice, friendly advice, service and fun. Our success comes from our people, who bring personality, fun and a strong work ethic to deliver That Superdrug feeling.
Role summary: This role will oversee and ensure accurate setup and maintenance of product and supplier data across Superdrug, Savers and AS Watson Group businesses in our ERP systems.
The role requires close collaboration with Commercial, IT, Supply Chain, Property and Procurement functions to promote and ensure data accuracy, integrity and adherence to A.S. Watson Group data policy.
Responsibilities include prioritising workload, supporting periodic updates, validating data against business rules, and ensuring data quality for downstream systems.
Additional duties include ensuring documentation meets data usage standards, validating information sources, coordinating with stakeholders, and contributing to data quality standards and process improvements.
Ad hoc activities may be directed as part of the role.
This job is a good fit for you if you are a self-starter, have a passion for delivering great service, value collaboration, challenge the status quo, and enjoy finding process improvements and creative solutions.
What you’ll need: quick learner who can meet deadlines, data-driven attention to detail, good Excel skills and competence with an ERP system (preferably Oracle), and a high level of customer service awareness; experience in a shared service environment would be ideal.
Responsibilities
* Maintain product and supplier data and support scheduling of periodic updates across the ERP systems.
* Validate data on entry to ensure it meets business rules and quality standards and is fit for downstream use.
* Support compliance with data business rules and document how information is used and by whom.
* Validate information sources (internal or external) for legitimacy and accuracy.
* Prioritise issues and communicate with impacted stakeholders and remediation owners.
* Assist in developing data quality standards for data sets used and produced.
* Contribute to process and procedure improvements to increase efficiency.
* Take on other ad hoc activities as directed.
What’s In It For You
* 33 days holiday rising to 38 days with length of service (including bank holidays).
* 2 staff discount codes for yourself and a family member or friend.
* 30% discount on Superdrug Own Brand Products both in store and online.
* Hybrid working patterns: 2 days from home and 3 days in the office close to East Croydon Station.
* Company pension matching and bonus.
* Access to Stream – a money management app with pay-on-demand features.
* Part of a larger group including Savers, The Perfume Shop and Three UK; part of A.S. Watson Group.
* Unrivalled Learning and Development programmes, enhanced leave options and supportive policies.
Hours: 37.5; 9:00am - 5:30pm with hybrid options based on role responsibilities and location near East Croydon Station.
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