Programme Manager
My Banking client is looking for an experienced Programme Manager to lead the delivery of strategic programmes that support our organisation’s vision and business goals. This role is instrumental in ensuring effective programme planning, execution, governance, and alignment with organisational priorities. The Programme Manager will also have line management responsibilities, fostering the growth of a high-performing delivery team.
As Programme Manager, you will deliver this role in line with our transformation values:
1. Support: Provide expertise and direction to teams, ensuring the successful delivery of complex programmes aligned with strategic objectives.
2. Govern: Embed robust governance practices and ensure adherence to regulatory standards and delivery methodologies.
3. Illuminate: Offer insightful updates and progress reports to senior stakeholders, ensuring transparency in programme performance and risks.
4. Educate: Mentor and develop team members, empowering them to deliver excellence in their roles.
Key Responsibilities
5. Programme Leadership: Lead the delivery of complex, multi-workstream programmes aligned to strategic and regulatory goals. Ensure clarity of purpose, strong delivery plans, and measurable outcomes across constituent projects.
6. Programme Oversight: Oversee a programme of projects delivered by Delivery Leads, providing direction, challenge, and support to ensure consistency, alignment to priorities, and successful outcomes. Identify interdependencies across the programme and coordinate activity accordingly.
7. Team Leadership and Line Management: Line manage Delivery Leads and other relevant direct reports, including overseeing their project portfolios. Set clear expectations, provide regular feedback, and support their professional development. Ensure that delivery resources are aligned and operating effectively.
8. Change and Scope Management: Maintain clear definition of scope across the programme. Apply change control processes to assess impact, align with stakeholders, and ensure auditability of changes across workstreams.
9. Governance and Controls: Establish and maintain fit-for-purpose governance for programmes and portfolios, including preparation and facilitation of Steering Committees and executive-level reporting. Ensure risks, issues, decisions, and changes are effectively captured and managed.
10. Strategic Engagement and Stakeholder Management: Build strong relationships with senior sponsors, executive committee members, cross-functional leads, and external stakeholders. Confidently manage expectations, secure buy-in, and ensure clear and consistent communications throughout the delivery lifecycle.
11. Planning and Dependency Management: Lead programme planning activity, ensuring delivery roadmaps are realistic, clearly sequenced, and aligned to resource availability. Proactively manage dependencies between workstreams, projects, and external parties.
12. Risk and Issue Management: Anticipate, surface, and resolve complex programme risks, issues, and dependencies. Track and manage delivery risks across multiple horizons, applying a mix of mitigation and escalation strategies.
13. Financial Management and Planning: Own and manage the programme budget, ensuring accurate forecasting, cost management, and alignment to funding approvals and with corporate plans. Proactively manage spend against profile and drive value for money.
14. Stakeholder and Communications Planning: Develop structured stakeholder management and communications plans for programmes. Coach Delivery Leads to do the same for their projects to ensure consistency of approach across the team.
15. Benefits Realisation and Business Case Oversight: Support the development of programme business cases and benefits realisation strategies. Ensure alignment between programme delivery and expected business outcomes.
16. Ways of Working and Continuous Improvement: Champion consistent use of delivery frameworks, tools, and best practices across the transformation team. Identify opportunities to improve delivery effectiveness and drive maturity across the function.
17. Cross-Functional Collaboration: Collaborate closely with IT, Operations, Risk, Finance, and Compliance to ensure successful delivery of cross-functional initiatives, with a particular focus on regulatory, digital, and strategic change.
Key Stakeholders & Relationships
Internal Stakeholders:
18. General Executive Committee
19. Programme/Project Sponsors
20. Business Transformation Team
21. Key business units (., IT, Operations, Risk, and Finance)
External Stakeholders:
22. Delivery partners and suppliers
23. Regulatory bodies (where required)
24. Industry consultants and auditors
Skills, Knowledge and Experience
25. Experience working withing Banking with exposure to Mortgage products
26. Proven experience managing large-scale programmes in a challenging organisational environment.
27. Demonstrated success in aligning programme outcomes with organisational strategy.
28. Strong track record of managing programme budgets and delivering cost-effective outcomes.
29. Ability to manage complex stakeholder relationships and influence decision-making at senior levels, including executive committees.
30. Experience in regulated industries, ensuring adherence to compliance and regulatory standards.
31. Familiarity with project and programme management tools and methodologies (., PRINCE2, Agile).
32. Experience leading diverse teams and mentoring team members to achieve their full potential.
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