Overview
Support Officer – Connect 24. Location: Holywood. Salary: £25,583 (SP5) to £26,824 (SP8) per annum. Contract: Permanent. Hours: 37. Reference: FHA04318. Closing date: 19 October 2025.
Responsibilities
* The Support Officer will configure and install (or arrange delivery of) a range of care technologies (including telecare and telehealth) to support people to live independently and maintain health and wellbeing.
Requirements / Qualifications
* Minimum 1 year’s practical experience of frontline customer service
* Ability to communicate effectively with individuals, demonstrating a sensitive and empathetic approach to individual circumstances
* IT literate with experience in the use of Microsoft Office packages including Excel
* A current full driving licence and access to a suitable form of transport*
*where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post.
About Radius Housing
Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.
Benefits
In return we offer a range of benefits to employees including on-the-job training, a contributory pension scheme, a health cash plan (covering dental, optician, medical costs and dependent children in full-time education up to 18 years), free employee health checks, and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. For details, please view the employee benefits section of our website.
Other information
Radius reserves the right to enhance criteria to facilitate shortlisting. Association-wide waiting lists may be compiled for future same or similar vacancies (permanent / fixed term). Radius is an Equal Opportunities Employer. Please view Radius’s Applicant Privacy Notice. Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ.
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