Who Are We?
Convelio is a licensed freight forwarding company evolving at the intersection of Tech, Logistics and the Art World. We specialise in the global shipping & storage of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise, alongside market leading SaaS technology to solve the problems that Registrars and Art Operations professionals face today.
Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping & storage of bulky and valuable items as easy as possible by providing an online and seamless experience.
We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.
Your Role:
As a Transport and Warehouse Assistant at Convelio in the Warehouse department, your role focuses on coordinating and optimising artwork transport operations while ensuring strong communication, accurate administration, and effective cost management.
You will report to the Head of Storage & Technicians, who oversees Transport, Storage and Technicians, and you'll work closely with the Warehouse Assistant.
What you'll do:
Transport Planning & Operations
- Plan and schedule daily collections and deliveries for four trucks, using the Transport Diary. Create efficient and appropriate routes based on your knowledge of artwork size/materials. The objective is to minimising client wait times.
- Be the intermediary between clients and our drivers/technicians. Coordinate collection and delivery times with clients, and give clear instructions to your technicians colleagues who do the collections and pick-ups.
- Manage last-minute changes, urgent requests, delays, and transport incidents, keeping all relevant parties informed.
- Arrange and oversee third-party transport when in-house trucks are unavailable, ensuring service continuity and cost control.
Administration, Reporting & Budget Control
- Help prepare transport documentation (e.g. Collection and Delivery Notes) and maintain accurate records in Salesforce.
- Monitor work flow through KPIs (e.g. time to collect), contribute to improvement plans, and manage transport budgets to ensure efficient truck utilisation and controlled third-party spend.
Warehouse Management Assistant
- Help with various tasks to maintain the day-to-day operations of a warehouse
- Be in charge of the warehouse email inbox and reply to emails from your Customer Care colleagues inquiring about shipments or storage in the warehouse.
- Maintaining an inventory of goods and reporting your actions to the warehouse manager
- Printing shipping labels and scanning the items into the storage locations and out of the warehouse
- Reporting damaged items
- Assist with using supply chain software to optimise operations
Your profile:
Profile
- Strong organisational skills and attention to detail
- Ability to manage multiple requests at once and prioritise effectively.
- Excellent communication skills, both written and verbal, with the ability to liaise across teams.
- Strong teamwork and interpersonal skills needed to build relationships with both client coordinators and technician-drivers in the team
- Proficient in English
- Comfortable using digital tools (reporting dashboards, email, Excel, shared drives).
- Proactive mindset: problem-solver who follows up until issues are resolved
- Previous experience in transport planning, logistics coordination, or operations is a really interesting nice-to-have
What we offer:
An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry.
A supportive and dynamic work environment, where your ideas and initiatives are valued.
Competitive salary package commensurate with experience and expertise in art logistics operations
Continuous learning and development opportunities to enhance your professional growth in the art logistics domain.
The hiring process:
- Video interview with our Talent Acquisition Manager
- On site interview with our Head of Storage & Technicians
- Video interview with our General Manager
- Phone call with one of the Cofounders