Location: Milton Keynes, Buckinghamshire, England
£45k - 50k per year
Operations Manager – Milton Keynes
Newstaff Employment is hiring an experienced Operations Manager in Milton Keynes to join a trusted B2B and e-commerce supplier of professional tools and equipment. From globally recognised brands like Makita, Milwaukee, and DeWalt to their in-house labels WellCut and ToughMaster, this is your chance to play a key role in a growing and dynamic company.
Location Milton Keynes
Salary £45,000 – £50,000 depending on experience + performance bonus
Working Hours Monday to Friday, 8:00 am – 4:30 pm
Job Type Full-time, office-based
* Manage end-to-end warehouse operations: goods-in/goods-out, stock control, fulfilment, and distribution.
* Lead and develop the Customer Service and Returns teams to deliver outstanding customer satisfaction.
* Analyse supplier and courier performance, negotiating improved commercial terms.
* Monitor and control operational costs while implementing cost-saving and process improvement initiatives.
* Oversee seamless movement of goods for both third-party and in-house brands (WellCut and ToughMaster).
* Develop KPIs and report performance metrics to the Managing Director.
* Collaborate with Purchasing and Marketing to maintain stock levels and support sales campaigns.
* Drive a high-performance, accountable team culture.
* Ensure compliance with health & safety and regulatory standards.
* Proven experience in operations, logistics, or warehouse management, ideally within eCommerce or trade retail.
* Strong leadership skills with a collaborative, hands-on approach.
* Track record of optimising operations and reducing costs across multiple departments.
* Good understanding of multi-channel sales platforms (Amazon, eBay, websites, etc.).
* Proficiency in ERP systems and Excel for operational analysis and reporting.
* Experience managing supply chains for branded and private-label products.
Why Join?
* Competitive salary + performance-based bonus
* 30 days annual leave + birthday leave + loyalty days
* Company pension scheme
* Employee discounts on products
* Free on-site parking
* Supportive, team-oriented environment
* Regular team events and social activities
* Career growth opportunities in a fast-growing business
Do you have any questions or require additional information? Feel free to contact Nikki at 01908 087 154 or email your CV to nikki.radford@newstaffemployment.co.uk.
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