Salary: £30,115.2 - 30,115.2 per year Requirements: A university degree or equivalent desired experience Previous work experience in administrative roles or tasks Proficiency in Excel or other spreadsheet tools Experience in customer service Experience with CRM platforms is a bonus High attention to detail and the ability to work to strict deadlines Logical thinking with strong problem-solving skills Confidence in analyzing data and using it to tell a story A can-do attitude and effective communication skills in fluent English Responsibilities: Manage Data Change Requests in Salesforce by merging and matching customer registrations with database records Track completed and incomplete registrations while reviewing analytics to understand platform uptake Triage customer issues and support customer service and e-solutions teams Assist with operations such as sample loading, inventory checks, and target list validation Track and report on Sales Team performance to support the SFE Manager Lead training for new starters on digital tools, including PowerBI dashboards and healthcare insight platforms Organize quarterly segmentation reports and categorize data to help shape analytics Proactively identify and communicate performance trends to management Technologies: CRM Excel Support Salesforce More: We are recruiting for a CRM Analyst role in Maidenhead on a 9-month contract with a shift pattern of 09:00am to 05:00pm. The role offers an hourly rate of £14.49. In this position, we support customer engagement and performance excellence through CRM operations, sales effectiveness reporting, analytics, and training on digital tools. last updated 24 week of 2026