Job overview
Supporting the provision of a safe & secure environment across University Hospitals Sussex NHS Foundation Trust Sites including the Royal Alexandra Children’s Hospital & Louisa Martindale Building.
To manage traffic flows and car parking across the Trust’s sites.
Provide advice & support to Trust staff, patients & visitors regarding parking arrangements.
To maximise the collection of revenue from Car Parking facilities.
Main duties of the job
To manage the traffic flow and access/egress of vehicles into Trust car parks and access roads in line with the Trust Traffic Management & Car Parking Policy.
To undertake cash collection and reconciliations as required.
To undertake daily checks and maintenance of car parking facilities & equipment including barriers, ticket & payment machines.
To issue enforcement notices in line with Trust policy.
Undertake regular foot patrols of the Hospital car parks and access roads.
Provide traffic support when required in emergency incidents on Trust premises.
To monitor relevant CCTV footage.
Ensure equipment provided is maintained inclusive and not limited to radio communications and body-worn camera equipment.
To prevent the loss of property belonging to the Trust’s, their staff, patients and visitors.
To carry out other duties as directed by the Group Head of Security or their authorised representative.
The post holder has a responsibility to themselves and others in relation to managing risk, health and safety and will be required to work within the policies and procedures laid down by the Trust.
Working for our organisation
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Detailed job description and main responsibilities
Deal sensitively and empathetically with individuals seeking help in parking/finding their way around the hospital site being mindful of the reasons for their attendance at hospital.
Communicate by telephone, intercom & face to face with staff, visitors, patients & staff from external agencies.
Ensure effective communication between all internal and external agencies.
Ensure that all records of traffic activity or incidents are comprehensively documented, updated and maintained in accordance with relevant legislation and Security Department Standard Operating Procedures.
Commitment to improve skill levels and knowledge by participation in appropriate training and learning opportunities.
Carry out any other reasonable duties commensurate with the role and delegated or requested by the manager or supervisor, as the needs of the service require.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Complete necessary Statutory & Mandatory & job-related training.
See Job Description and Personal Specification for more details.
Person specification
Qualifications and Experience
Essential criteria
1. No Qualifications required
2. Training to be provided
Desirable criteria
3. Basic standard of Literacy and Numeracy
4. SIA Door Supervisor License
5. Experience of Traffic management / car parking
6. Experience of use of radios
Skills
Desirable criteria
7. Understand and utilise ICT to its full potential both personally and with the Department
8. Be aware of competing priorities of income generation from car parking facilities and the sensitivities of working in a healthcare environment
9. Able to respond to planned and unplanned activity including emergency situations
10. Abe to analyse information presented in various forms and make sound reasoned judgements based on that anyalysis
People Management and Development
Desirable criteria
11. Demonstrate experience in communicating complex or contentious information to staff and others at all levels both internally and externally
Specific Requirement
Essential criteria
12. Honesty and Integrity
13. Full UK Manual Catergory B Driving Licence (Car)
Equality, diversity and inclusion
Essential criteria
14. Evidence of having undertaken own development to improve understanding of equalities issues
15. Evidence of having championed diversity in previous roles (as appropriate to role).
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications