Job Title: Property Manager
FM Search & Select are seeking an experienced Property Manager to oversee a new commercial & residential portfolio in Edinburgh.
About the Role
This pivotal role requires strong leadership, exceptional organisational skills, and a customer-centric mindset to ensure high occupancy, resident satisfaction, and revenue growth.
Key Responsibilities
1. Leasing Strategy: Own and lead the overall leasing strategy to meet targets for occupancy, income, retention, and customer satisfaction.
2. Team Management: Manage and inspire leasing and customer service teams, fostering a culture of excellence and accountability.
3. Operational Coordination: Coordinate with maintenance, marketing, finance, and other departments for seamless operations.
4. Leasing Operations: Oversee daily leasing activities, including new leases, renewals, and transitions.
5. Resident Engagement: Develop strategies to foster community, encourage renewals, and generate referrals.
6. Performance Monitoring: Monitor team KPIs, report regularly, and implement improvements.
7. Compliance: Ensure adherence to property regulations, health and safety standards, and policies.
8. Resident Relations: Act as the primary contact for residents and tenants, resolving issues professionally and promptly.
About You
* Proven experience managing residential and/or commercial properties, with a focus on leasing and occupancy.
* Successful team leadership with motivational skills.
* Strong customer service understanding and its impact on retention and leasing.
* Excellent communication, negotiation, and interpersonal skills.
* Highly organised and detail-oriented, capable of managing multiple priorities.
* Knowledge of property legislation, tenancy regulations, and management systems.
If you're seeking an exciting new challenge, please get in touch for more information.
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