Optical Assistant Apprentice
Do you have a positive attitude, enjoy working with people, and take pride in delivering excellent service? This is a fantastic opportunity to develop your skills and earn a salary while building your career in retail.
Spider is advertising on behalf of an Optician and Hearing store who are looking for two Optical Assistant Apprentices to begin their exciting journey into the world of optics, based in the centre of Norwich, Norfolk, and at Longwater Retail Park, Norwich.
By completing your 15–18 month apprenticeship, you will achieve an Optical Assistant Level 3 qualification, opening doors to numerous career advancement opportunities. You will be able to display strong communication & listening skills, deliver a high quality of service & confidently discuss and fully understand optical products and services.
Fantastic company benefits include:
Alongside a supportive learning environment, you’ll enjoy an array of benefits that make working with this company even more rewarding:
* Competitive Salary: Starting from £7.55 an hour (National Apprenticeship Wage depending on age)
* Hours: Working 40 hours per week, across 5 days, with shifts 08:15‑16:45 and 08:30‑17:00
* Holiday: 28 days including bank holidays
* Employee extras: Discounted hearing and eyecare benefits, bonus scheme, exclusive discounted benefits scheme, uniform, WeCare, Headspace, and outstanding clinical and professional development opportunities
About the role:
This Optical Assistant Apprenticeship is your ticket to an exciting career in optics! This is more than just a job; it’s a chance to learn, grow, and make a difference in people’s lives every day. Your journey starts here, and you will be supported every step of the way as you develop your skills and knowledge in a dynamic and collaborative environment. As an Optical Assistant Apprentice, you'll play a crucial role in the customer journey.
Key Duties include:
* Welcoming customers into the store with enthusiasm and professionalism.
* Booking eye tests and ensuring a smooth process for customers.
* Conducting pre‑screening for customers to ensure they receive the best possible care.
* Offering stylish advice and recommendations to match frames with individual tastes.
* Measuring frames and lenses to ensure perfect fit and vision.
* Handling phone calls with care, providing information and support to our customers.
About you:
To be a successful Optical Assistant Apprentice you will be bright, enthusiastic, excellent customer service and eager to learn! You will need GCSE Maths and English Grade 9-4 (A*‑C) and meet the residency requirements (having lived in the EU for 3 years or more with the right to work in the UK). You will need to live within Norwich as you need to be able to easily commute to work on weekends and bank holidays. Importantly, to be considered for this apprenticeship opportunity you must have not previously worked in the optical sector.
Ready to embark on this exciting opportunity? If you are driven, dedicated, and ready to develop your skills in an engaging team environment apply now to kickstart your career as an Optical Assistant. Please submit your CV including a covering paragraph as to why you are interested in this opportunity. We look forward to hearing from you.
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