We are currently seeking an experienced Aftersales Advisor for our client, a reputable main dealership in Malton. The Aftersales Advisor will be a vital member of the team, responsible for delivering exceptional customer service and ensuring the smooth running of the service and parts departments. This role offers stability, a supportive working environment, and clear opportunities for career progression. Benefits: Basic salary of up to £35,000, depending on experience OTE circa £38,000 Monday to Friday working hours, 08:30 am – 5:00 pm No weekend work required Full training on systems and processes provided Supportive management structure Opportunities for professional growth within the group Influence on the direction of a small, dedicated aftersales team Duties: Manage customer enquiries efficiently, presenting solutions clearly Qualify service needs and diagnose vehicle issues where needed Establish agreement with customers regarding work to be carried out Explain repair and servicing procedures comprehensively to customers Ensure compliance with manufacturer service standards Maintain accurate records within relevant systems Provide excellent customer service, fostering customer loyalty Requirements: Proven experience as an Aftersales Advisor within the automotive sector Strong organisational skills and attention to detail Positive attitude and professional approach Good understanding of vehicle systems and common mechanical issues Excellent communication skills and customer-centric approach as an Aftersales Advisor Ability to work effectively both independently and as part of a team If you are an experienced Aftersales Advisor seeking a new challenge within a supportive environment, this is an excellent opportunity. Contact Sam Butcher, automotive recruitment specialist at Perfect Placement covering Malton and Yorkshire today to discover more about this Aftersales Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.