Funeral Administrator - Permanent Role
Location: Kensal Green Cemetery & West London Crematorium, Harrow Road, London W10
Reports to: Deputy Manager
Type: Full-time, Permanent
Must have: Full UK Driver's License
About the Role
Join a dedicated team supporting cremation and burial services with compassion and professionalism. You'll be the first point of contact for families, funeral directors, and visitors, ensuring smooth, respectful services and accurate administration.
Key Responsibilities
Greet and escort funeral corteges; liaise with funeral directors and families
Handle reception duties, phone calls, emails, and visitor enquiries
Manage cremation and burial paperwork, ensuring legal compliance
Assist with grave and memorial selections
Process payments and maintain accurate records
Support chapel services when needed, including music and setup
Handle ashes in line with family wishes and procedures
Drive company vehicles across the site as required
What You'll Need
Strong communication and empathy skills
Attention to detail and ability to manage sensitive situations
Comfortable working with the bereaved and in funeral settings
IT literacy and willingness to learn internal systems
Full UK Driver's License is essentialAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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