Your new company and role An exciting opportunity has arisen for a Target Operating Model Business Analyst to support a major transformation programme within a complex organisation. This contract role is based in Glasgow, operating on a hybrid working model. You'll play a key role in designing and embedding a future-state operating model that aligns with strategic goals. The role involves analysing current processes and structures, identifying areas for improvement, and supporting the transition to more efficient and effective ways of working. You'll collaborate with a wide range of stakeholders and contribute to change management and continuous improvement initiatives. What You'll Need to Succeed To be successful in this role, you'll bring: Proven experience in operating model design within large-scale transformation programmes. Strong business analysis and process mapping capabilities. Excellent stakeholder engagement and facilitation skills. A solid understanding of administrative operations, ideally within a complex organisational setting. Familiarity with change management principles and tools. The ability to manage competing priorities and deliver high-quality outcomes under tight deadlines. You'll also be confident producing documentation such as TOM blueprints, RACI matrices, and executive summaries, and comfortable working in a dynamic, evolving environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)