Overview
Quality Assurance Coordinator Supported Living at Sanctuary Care. Join our Quality and Clinical team as an Audit Specialist for predominately CQC Registered Supported Living Services, championing excellence across supported living and some care services. You’ll use a comprehensive audit tool aligned with the CQC’s Single Assessment Framework to assess the quality of care in our services with a collaborative, improvement-focused approach.
Base pay and work details
Primarily Covering: London, Suffolk, Hampshire and Kent
£37,252.13 per annum rising to £39,212.75 per annum after 12 months, and Company Car
28 hours per week
Interview Date: 2nd October 2025 via Microsoft Teams
About Sanctuary Care
At Sanctuary Supported Living and Sanctuary Care, we’re proud to be leading providers of personalised housing, care, and support services across England and Scotland. As a national, not-for-profit organisation, we think locally – putting our customers and residents at the heart of everything we do. Whether it’s helping people live independently through tailored support or enriching lives in our residential, nursing, dementia, and respite care homes, our mission is rooted in compassion and person-centred care.
The Role
We have an excellent opportunity for a Quality Assurance Coordinator to join our Quality and Clinical team. As an Audit Specialist for predominately CQC Registered Supported Living Services, you’ll play a key role in championing excellence across our supported living and some care services. Using a comprehensive audit tool aligned with the CQC’s Single Assessment Framework, you’ll assess the quality of care in our services with a collaborative and balanced approach.
Responsibilities
* Conduct audits across supported living services, and some residential and nursing homes using a robust framework aligned with CQC
* Identify and showcase areas of positive practice, celebrating excellence in care delivery
* Highlight opportunities for improvement and provide constructive, tailored feedback
* Work closely with operational teams to support sustainable, long-term enhancements in service quality
* Produce clear, insightful reports that inform and empower care teams
* Contribute to a culture of continuous improvement, helping services evolve and excel
Skills and Experience
* Proven experience as a Health and Social Care Auditor, with a strong understanding of regulatory frameworks such as the CQC’s Single Assessment Framework
* Experience working in or with Supported Living services
* Ability to translate regulatory expectations into practical, supportive guidance for care teams
* Excellent report writing skills, with the ability to deliver clear, actionable feedback
* A collaborative mindset, working effectively with operational colleagues to drive improvement
* Strong interpersonal and communication skills, adaptable to different teams and service settings
* A dynamic and forward-thinking approach to quality assurance and service development
* Passion for partnership working and a commitment to enhancing care standards
* Willingness to travel regionally, with flexibility across varied residential and nursing home environments
Benefits
* Receive individually tailored, person centred and knowledgeable training
* A contributory pension scheme
* 25 days leave (rising to a maximum of 30 days) plus bank
* Life Assurance
* Health & well-being plans
* Discounted products & services
* Personal advice and counselling
* Family-friendly arrangements
* Tax efficient benefits
* Learning and development opportunities
* Leave entitlement is pro-rated for part-time employees based on their contracted hours
Application information
Closing date is 26th September 2025.
We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, please use your internal careers account to submit your application. We may withdraw this advertisement at any time if a high volume of applications is received. We are committed to diversity and inclusion and will make adjustments throughout the application process in line with Sanctuary’s Disability Confident employer status.
Additional details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Quality Assurance
* Industries: Nursing Homes and Residential Care Facilities
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