An Assistant Store Manager is required for an exciting upscale retail concept based in Sevenoaks & Tunbridge Wells in Kent. The successful candidate will play a key part in leading the team in welcoming customers and providing outstanding customer service in all our locations.
Key Job responsibilities
* Be a leader - know how to organise staff in stations, delegate tasks, be able to give instructions to staff
* Customer Facing role – Deliver an amazing customer experience
* Ensure store environment are attractive and engaging - lead delegate and implement organisation of display area and a clean, relaxing customer area.
* Lead the implementation of Health & Safety, Food Hygiene procedures and legislation by all team members in the shop.
* Ensure security in the shop - Able to accurately handle cash, banking and ensure entry points are secure in the shop at all times.
Candidate Profile Required:
* At least 2 years experience as a Keyholder/ Supervisory role in a food retail facing environment is essential.
* Excellent Communication Skills - ability to take instruction, give instructions, and ability to connect and engage with customers
* Good Numerate skills- able to understand key store objectives, read and own Store P&Ls
* Positive and cheery disposition - ability to work with different personalities and backgrounds is a must.
* Passionate about Food & Customer Service
* Trustworthy and reliable - ensure that company policy is implemented with little or no supervision at all times
* Flexible and adaptive - ability to work under changing conditions and under pressure
* Genuine Interest in Food - ability to learn product details and provide information is essential
* Organised and extremely high attention to detail
* Must be able to lead teams - Must be able to design and make rotas, backstop if required and delegate tasks to keyholders and staff during high volume periods
* Full UK Driving Licence essential
Job Type: Full-time
Pay: £13.00-£13.50 per hour
Expected hours: 40 per week
Benefits:
* Discounted or free food
* Employee discount
Ability to commute/relocate:
* Sevenoaks TN13 1DF: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person