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Pensions Administrator - Defined Benefits, Newcastle-upon-Tyne, Tyne and Wear
Client: Lorien
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 26.08.2025
Expiry Date: 10.10.2025
Job Description:
* Pensions Administrator
* Remote Working
* 6 month contract
* Inside of IR35
My client is looking for several Pensions Administrators to assist their DB Team.
Key Responsibilities
* Achieve team goals by providing excellent customer service in line with procedural and Service Level requirements.
* Support the business in embedding the client's Values.
* Adhere to Quality Management Systems and comply with client and regulatory policies.
* Own personal and performance development by undertaking relevant training, including Mandatory e-learning, to enhance pensions and internal systems knowledge.
* Report risks, complaints, and breaches promptly to line management or the Operational Risk & Compliance Department.
* Review and improve existing systems, processes, and controls to enhance service delivery.
* Assist management in all aspects of service delivery as needed.
* Maintain and develop stakeholder and client relationships.
* Share knowledge to support team development.
Key Skills & Experiences
* Strong experience in Pensions Administration
* Extensive Defined Benefits (DB) experience
* Experience in payment processing and calculation checks
* Proficient in using Pensions systems such as Hartlink
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