Job Description
Location: Exceptional Care Ltd, Malthouse Business Centre, 48 Southport Road
Head of HR
£70,000 per Annum
Based in Ormskirk, Lancashire
To lead the organisation within the Senior Management Team responsible for all aspects of Human Resources and reward strategies across the organization. Responsible for leading and managing the HR function to provide support and advice to managers within the organization in support of the employee lifecycle. Overseeing safer recruitment to ensure compliance with relevant legislation and support the business growth strategy.
* Main Responsibilities (but not exhaustive)
Key Duties
* Drive action to ensure the right level of management capability is in place by advising, coaching and supporting the managers in the application of developed strategies for conduct and performance management.
* Contribute and Influence Organisational strategies to support the full employee lifecycle, steady growth, organisational development and a high quality of care to those within the service.
* Lead the HR Team consisting of a HR Officer, HR and Recruitment Co-Ordinator and Recruitment Administrator.
* Overseeing and facilitating key people functions including performance management, learning and development, disciplinary, grievance, redundancy, TUPE, SOSR, as necessary.
* Develop employee wellbeing initiatives and complete regular benchmarking on compensation packages to support retention and attracting new talent.
* Be a point of contact for management at all levels on all matters related to HR.
* Manage and facilitate the recruitment and selection process in accordance with Safer Recruitment, including creating and maintaining job descriptions, placing of advertisements, liaising with recruitment agencies and managing the PSL.
* Create, maintain and update employee files/HR records, including tracking of holidays for the organisation.
* Oversee the learning and development function to ensure training is sourced and delivered efficiently and within cost constraints across the organisation, sourcing suitable funding wherever possible
* Support with creating and maintaining an effective induction process for any new employee that the organisation recruits.
* Create and maintain Employment Contracts, Employee Handbook and other Policies and Procedures to any employee of the organisation and endure effective roll out of any documentation.
* Keep up to date with any changes in employment law legislation that may affect the company and its employees and review the potential impact on the organisation and suggest strategies to be implemented to other stakeholders.
* Engage in and complete any training the organisation deems necessary in order to fulfil the role
* Complete and oversee all general office administration tasks as required
* Manage a hybrid working function effectively, ensuring policies and procedures are adhered to and work output is effective.
* Provide Monthly Reports to the Board to ensure they are kept up to date with key HR metrics and recruitment.
* Carry out any other duties / tasks within reasonable capability as directed by the Managing Director and/or key stakeholders.
* Responsible for Health and Safety at Head Office to ensure a safe working environment.
About The Role
Essential Criteria:
* Committed to providing a safe environment for the young people in our care
* Minimum 5 years’ experience in Head of HR, Business Partner or HR Manager role
* Ability to lead and influence key stakeholders
* Strong leadership and communication skills with the ability to develop positive relationships with key stakeholders
* Committed to own personal development and remaining up to day on key legislation and case law changes
* Resilience, motivation and determination
* Experience of managing compliance under Safer Recruitment
* Inclusive to all, promoting equality and diversity
* Confident in using Microsoft Office, social media and Applicant Tracking platforms (i.e. Indeed)
* Apply for enhanced DBS disclosure and if applicable, overseas criminal records checks
* Full UK driving licence and a car available for work use with business insurance
Desirable Attributes
* CIPD Level 7 qualification
* Experience of working within the Residential Childcare Sector
* Knowledge of Ofsted
* Experience of Bright HR
* Our company benefits
* - Consistent support, training and development within our organisation
* - Employee Assistance Programme
* - Paid Blue Light care on completion of induction for the first year of employment
* - Medicash
* - Cycle to work program
* - Long Service award - £200 for 2 years, £400 for 5 years and £600 for 10 years (all of which include increased annual leave and will be paid by a gift voucher of your choice)
* - Pension Scheme
* - Length of Service Holiday Scheme – Awarding up to an additional 3 days paid leave per year with continued service, above Statutory Entitlement
* - Refer a Friend Scheme offering £100 for every person you successfully recommend.
* - Free Gym Membership, including group classes
* Every member of staff within our company is highly valued and fully supported with in their role, so this is a great opportunity to achieve ultimate job satisfaction.
Skills Needed
About The Company
Exceptional Care is a children’s care home provider based in the Northwest of England. We work with children from ages 8 to 17 years with complex needs.
We believe that children spending time at Exceptional Care should find it an enjoyable experience, where the Young People can form positive attachments, giving them a sense of inner security, worth and adding to their emotional and physical well-being.
Our aim is to identify, understand and meet the needs of the individual Young People in our care. Exceptional Care believes that consistency in care is paramount to Young People with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the Young People in our care.
Company Culture
At Exceptional Care, we are devoted to providing unparalleled healthcare and support services tailored to the unique needs of our community. With a deep-rooted commitment to excellence, our team of dedicated professionals strives daily to enhance the well-being and quality of life of every individual we serve.
Passionate about making a difference, we believe that exceptional care is more than just a service – it's a commitment to fostering trust, compassion, and resilience. Join us in our mission to transform lives, one exceptional care moment at a time.
At Exceptional Care, we pride ourselves on cultivating an environment where our employees feel valued, heard, and inspired. Recognized as a great place to work, our organisational culture promotes professional growth, fosters collaboration, and encourages continuous learning.
We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide. With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.
Desired Criteria
* CIPD Level 7 qualification
* Experience of working within the Residential Childcare Sector
* Knowledge of Ofsted
* Experience of Bright HR
Required Criteria
* Minimum 5 years’ experience in Head of HR, Business Partner or HR Manager role
* Experience of managing compliance under Safer Recruitment
* Confident in using Microsoft Office, social media and Applicant Tracking platforms (i.e. Indeed)
Closing DateThursday 31st July, 2025
Contract Typefulltime
Salary£70,000.00 Yearly #J-18808-Ljbffr