Job Description
Our Long Eaton based client are seeking a detail-oriented and proactive Sales Administrator to join their friendly team on a full time, permanent basis. You will play a key role in supporting the team by ensuring the smooth administration of sales activities from initial enquiry through to order processing and after sales support.
Mon to Thurs 8am-4:30pm, Fridays 8am-1pm
£27,000 - £29,500 depending on experience.
26 days holiday + bank holidays
Free parking
Permanent role
Sales Administrator - The Role:
1. Actively support the sales team to ensure efficient day to day operations.
2. Prepare and issue quotations for UK and international customers in a timely and efficient manner
3. Process sales order accurately and issue order acknowledgments and sales documentation
4. Manage and maintain the sales database, ensuring all customer interactions are accurately recorded to support forecasting
5. Track and progress sales enquiries ensuring timely follow up
6. Act as a key point of contact for customers and international partners by providing excellent customer service and responding to enquiries professionally and promptly
7. Support customers throughout the quotation/sales process, including status updates and basic product information
8. Monitoring order progress and proactively communicating updates to the sales team and customers
Sales Administrator - The Candidate:
9. Proven experience in a similar sales administration or customer service role
10. Strong administrative and organisational skills with excellent attention to detail
11. Confident communicator with a professional telephone and email manner
12. Proficient in Microsoft Office (Excel, Word, Outlook)
13. Ability to manage multiple task and meet deadlines
14. Experience working in a manufacturing, engineering or technical environment would be preferred but is not essential
15. Familiarity with SAP Business One preferred but not essential
16. Willingness to learn technical products
17. Customer focused with a professional and friendly manner
18. Highly organised, proactive and methodical
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