Overview
Job summary
Whether your background is in pharmaceutical manufacturing or any other medical quality management or auditing field; few organisations offer the impact of NHS Blood and Transplant. You will work with teams the length and breadth of the country to implement ever-improving best practices. In doing so, making sure our blood, tissue and organ donations safely save millions of lives. NHSBT has the vision of saving and improving patients lives. This role will support this vision by providing you with the challenge and opportunity to play a key role in the maintenance, development, and continual improvement of the NHSBT Quality Management system thereby ensuring our products and services are safe. You will be an important member of a small local Quality Assurance team working as part of a wider regional team with opportunities to with many other operational departments in the organisation. A background in pharmaceutical or medical quality management would be useful in this exciting role but not essential. Its important you are also a consummate professional who can build strong relationships and ask the right questions while keeping an objective view of the work.
Main duties of the job
* In this role you will support the Quality Assurance Manager (QAM) in the maintenance and development of the Quality Assurance function of the site. Your responsibilities will include: Working with the Quality Assurance Managers and Quality Project Specialists to maintain compliance with all relevant licensing and accreditation standards and improve service delivery to customers by working in partnership with all stakeholders.
* Developing subject matter expertise in quality management system processes and deliver training of these processes to the wider Quality Directorate.
* Deputising for the Quality Manager and Regional Quality Manager as required.
* Day to day involvement with colleagues of varying levels of seniority in many departments and centres regarding all elements of the Quality system including adverse events, audit non-conformities, change control & validation, concessionary issue and recalls.
* Developing relationships with external organisations and ensuring that any external requirements are incorporated safely into the Quality system.
* Producing reports and leading quality review meetings with department managers as well as facilitating meetings to investigate adverse events to their root cause and identify effective actions to prevent re-occurrence.
* Participating in Operational Improvement events using LEAN principles and projects or workshops to identify areas for and methods to improve the services we provide.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Details
Date posted: 10 September 2025
Pay scheme: Agenda for change
Band: Band 7
Salary: £47,810 to £54,710 a year
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 007392
Job locations
NHSBT
Vincent Drive
Birmingham
B15 2SG
Job description
To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Person Specification
Qualifications
* Masters level qualification. OR equivalent relevant, demonstrable qualification or knowledge and experience equivalent to Masters level.
* Basic Management Qualification or short courses in line management. OR relevant experience in managing others.
* Demonstrate commitment to own Continued Professional Development (CPD).
Experience
* Extensive experience of working in a regulated environment e.g. Pharmaceutical Manufacturing, or equivalent.
* Experience of quality audit and use of Quality Management Systems.
* Understanding of relevant UK legislation and guidelines, e.g. Good Manufacturing Practice, Good Practice Guidelines for Blood Transfusion, ISO15189, General Data Protection Regulations and Freedom of Information; and any other appropriate statutory guidelines.
* Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems.
Employer details
Employer name: NHS Blood and Transplant
Address: NHSBT, Vincent Drive, Birmingham, B15 2SG
Employer's website: https://www.nhsbt.nhs.uk/
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