Estates Co-ordinator
Great Western Hospital
Full time – .5 hours per week.
Salary £,. to £,. depending on experience, plus Serco benefits.
Main Purpose:
To support Serco’s Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner.
The Estates Co-ordinator will report into the Compliance & Asset Manager for Serco on site, who in turn will report to the Head of Estates for the contract.
Main Accountabilities:
·Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system.
·Ensure that the resources required to undertake planned or reactive works are efficiently utilised.
·Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.
·To answer incoming calls and Estates emails in a friendly and professional manner.
·Logging Estates requests and aiding on reporting on the delivery of PMs and RMs.
·Manage the Estates filing systems, and any other ad-hoc administration requests as required.
What you will need for the role:
·Knowledge of a CAFM system
·High Level of Customer Service
·Excellent communicator with good interpersonal skills
·Able to manage workload and meet required deadlines.
·Be organised and methodical with good attention to detail.
·Problem solving
·Ability to work on own initiative and be proactive.
·Good Contractor relations
·Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material
What we offer:
·Salary: Competitive salaries with annual reviews.
·Pension: Up to 6% contributory pension scheme.
·Holidays: days' annual leave plus bank holidays.
·Training and development: We offer a wide range of learning opportunitieswith over 1, internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
·Wellbeing: /7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, % off at Serco-managed leisure centres.
·Discounts: Save across around 1, retailers, from food and clothing to days out, entertainment and travel.
·ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
·Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
·Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.