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Senior Clients Payroll Team Lead, London
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Client:
Payroll
Location:
London, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
2c4f7fed1a15
Job Views:
10
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
Job Start Date: ASAP
Our client is seeking an experienced Senior Clients Payroll Team Lead to join their team
Duties include;
* Manage the end-to-end payroll process and auto enrolment compliance for a portfolio of clients
* Deal with all associated payroll processing tasks required for processing to completion of the payroll process manage client expectations
* Develop relationships with your clients also ensuring effective communication with the wider offices, HMRC and other third-party providers
* Working as part of the wider team to review work produced by more junior team members and support the Team Leader/Payroll Manager
* Leading by example in regards to attitude and processing of payrolls, so others in the team will follow suit
* Being the first point of contact to the team to assist and support the team in responding to queries from clients, HMRC, 3rd party providers etc
* Also supporting in regards to legislation and system queries
* Completing regular training for the wider team, which could range from information about legislation to systems.
* Peer checking of payrolls streamlining any current processes within the team/ Updating and maintaining payroll records/files
* Any ad-hoc duties or projects that may be necessary
* Producing and developing ad hoc financial and operational reporting as needed.
* Ensure the accurate and timely delivery of multiple client payrolls to agreed deadlines
* Inputting data for any of the payrolls when necessary,
* Running Audit and validation checks for payroll as well as interfacing of data to General Ledger and Pensions systems
* Monitoring SSP, SMP and other statutory payments and calculations
* Processing accurate and timely year-end reporting when necessary
* Managing any payroll changes to the time and attendance systems
* Administer the end-to-end payroll process and auto enrolment compliance for a portfolio of clients
* You will be on hand to answering any escalated payroll related enquiries from clients
* Acting as first line support to team for pay queries
* Peer checking of payrolls within the team
* Undertake general administrative duties and work collaboratively within the payroll department
* Develop relationships with clients, ensuring effective communication with the wider offices, HMRC and other third-party providers
* Effectively communicating with team and wider payroll teams
* Requirement to keep up to date with payroll legislation and industry changes though independent research
You will have;
* Previous payroll administration experience within a bureau or practice environment processing multiple clients payrolls
* Team Leading experience in a similar bureau environment
* Mentoring, coaching, training and support to more junior members in the team
* End to end Payroll processing experience including pensions, benefits and statutory payments
* High level of accuracy and attention to detail across both manual and systems based work
* A natural ability to coordinate, prioritise and multitask with little supervision
* Strong customer focused approach, ability to handle customer queries by telephone and email
* Be able to adapt to a highly changeable environment
* Excellent verbal and written communication skills
* Ability to work under pressure whilst meeting tight deadlines
* Knowledge and understanding of payroll legislation, processing, and auto enrolment regulations
* Must have the ability to manually calculate a payroll
* You will ideally have your CIPP qualification or working towards
If you have ALL of the above then please apply now!
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