We are recruiting for a Business Support Officer to work within our Cyber Operations function.
Cyber Operations sits within NHS England's Transformation Directorate. Purpose is to support safe care and build public trust by building cyber resilience and enabling the wider health system to be cyber resilient.
You will join the Cyber Delivery Unit (CDU) sub‑team. The CDU support team provides business support to functional teams with recruitment, resourcing, financial & budgetary management, business planning, compliance, data quality and executive PA support.
Responsibilities
* Mailbox management via Service Now, including triage and assignment according to agreed process and matrix.
* Creating management information and reports.
* Supporting budgeting, forecasting and tracking spend of activities; ensuring appropriate justification and authorisation.
* Tracking business cases, raising purchase orders and ensuring invoices are paid on time.
* Supporting recruitment activities, liaising with other functions to support requirements.
* Acting as a key member of the team to support effective communication and stakeholder management both internally and externally.
* Providing Business Management Support to Directors and Associate Directors, including diary and mailbox management.
* Ad‑hoc business support across cyber operations and to functional teams as required.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms.
Qualifications & Requirements
Applicants must meet NHS England’s statutory and regulatory requirements. All NHS England Cyber Security personnel must hold Security Clearance level (SC) as a minimum. SC clearance requires 5 years continuous UK residency, or 3 years continuous UK residency with overseas checks for previous two years. Candidates posted abroad for service with HM Government, Armed Forces or within a UK government role will still be considered.
Applicants from within the NHS will be offered on a secondment basis only; agreement must be obtained from employer prior to submitting the application.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS are usually appointed at the bottom of the pay band.
Active eligibility for SC clearance is required; failure to achieve requirements after offer will result in offer being withdrawn.
Contract Details
This is a fixed‑term contract to cover maternity leave.
Advert closes on Tuesday 5 May 2026.
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