General Manager – Landmark London Asset
£95,000 + Bonus
City of London
We’re seeking an experienced and motivated General Manager to take full operational responsibility for a new, landmark mixed-use building in the heart of the City. Comprising over 400,000 sq ft of premium office space, ground-floor retail, a public terrace, and multiple private terraces, this landmark asset represents one of London’s most exciting commercial destinations.
As the building moves through the final stages of mobilisation, we are looking for a General Manager who can see this process through to completion and ensure a seamless transition into full operational delivery.
Key Responsibilities:
* Lead and finalise the mobilisation process, ensuring all operational systems, services, and contracts are fully implemented and aligned with best practice.
* Build and manage a high-performing on-site team to deliver exceptional service standards to occupiers and visitors.
* Develop and maintain strong relationships with tenants, retailers, and key stakeholders.
* Oversee financial management including budgets, service charge, and cost control.
* Drive ESG, sustainability, and wellness initiatives in line with the building’s premium positioning.
* Ensure full compliance with statutory, health and safety, and environmental obligations.
* Champion innovation, technology, and best-in-class operations to enhance occupier experience.
About You:
* Proven track record managing large-scale, mixed-use or high-profile commercial buildings (200,000 sq ft+).
* Strong leadership and people management skills with the ability to motivate and inspire multidisciplinary teams.
* Experienced in managing complex service delivery during mobilisation and steady-state phases.
* Excellent stakeholder management and communication skills at all levels.
* Commercially astute with robust financial and operational understanding.
* Passionate about delivering exceptional customer experience and operational excellence.