Job Description
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team.
This is a highly varied, field-based role and is ideal for someone who enjoys hands-on project work, autonomy and working across a broad range of technologies. You’ll be delivering IT installations and infrastructure projects for a diverse client base, both on-site and remotely – covering a range of projects from small device setups to multi-day rollouts.
If you come from an MSP background and enjoy fast-paced environments this role offers excellent exposure and long-term progression opportunities. Working hours are Monday to Friday, 8:50am – 5:40pm (with occasional out-of-hours work with time back in lieu) based at the Norwich head office with travel required to UK-wide client sites.
Please note that a driving license is essential to meet the needs of this position and occasional overnight stays will be required.
The Company
This organisation delivers a full suite of IT solutions to a wide range of SME clients across the UK. With a strong reputation for service delivery and technical expertise, they support businesses with everything from infrastructure and networking to cloud and connectivity solutions.
Benefits
* Competitive salary up to £DOE
* Company van provided
* 25 days holiday + bank holidays
* Private medical cover
* Pension scheme
* Gym membership
* Cycle to work scheme
* Employee Assistance Programme
* Time off in lieu (TOIL) for out-of-hours work
* Ongoing training and development opportunities
The Day to Day
* Delivering IT installation projects across client sites.
* Installing and configuring hardware including PCs, laptops and networking equipment.
* Supporting Microsoft 365 and Azure environments.
* Setting up and configuring devices and infrastructure.
* Installing and supporting network solutions including WAPs and cabling.
* Assisting with AV and telephony installations (where applicable).
* Managing multiple jobs per day (small works and larger projects).
* Attending client sites and acting as a professional, customer-facing representative.
* Taking ownership of projects from planning through to delivery and handover.
* Working independently while collaborating with the wider team.
You Will Have / Be
* Experience within an IT support or installations role (MSP background is highly advantageous).
* Strong knowledge of Windows environments and network infrastructure.
* Experience with Microsoft 365 and Azure.
* Experience with IP telephony, AV solutions or project-based work would be advantageous.
* Confident configuring laptops, desktops and network devices.
* Comfortable working autonomously in a field-based role.
* Strong problem-solving skills — able to research and find solutions independently.
* Excellent communication skills and client-facing confidence.
How to Apply
To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.