Overview
We are looking for a professional, organised, and customer-focused Hotel Receptionist to join our high-occupancy hotel team. Experience in a hotel or similar hospitality setting is preferred, and the ability to thrive in a busy, fast-paced environment is essential.
Responsibilities
* Efficient check-in and check-out of guests
* Delivering exceptional customer service at all times
* Handling guest queries and resolving issues promptly and professionally
* Afternoon tea service and light bar duties
* Carrying out regular pool water testing in line with health and safety standards
* Maintaining a clean, organised, and welcoming reception area
* Following procedures and maintaining accurate records
Qualifications
* Experience in a hotel or hospitality environment preferred
* Knowledge of Rezlynx PMS is an advantage
* Strong organisational skills and attention to detail
* Confident, proactive, and problem-solving attitude
* Ability to stay calm under pressure
Shifts
* Morning: 7:00 AM - 3:30 PM
* Evening: 2:30 PM - 11:00 PM (Shift patterns may vary depending on business levels)
Additional information
* This is a hands-on and varied role suited to someone who enjoys meeting people, takes pride in excellent service, and thrives in a busy environment.
* Comfortable working alone or as part of a team
* Flexibility to work shifts based on business needs
Apply now and become part of our welcoming and dynamic team!
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