Robotic Application Engineer
Linde Material Handling UK
Overview
The Robotic System Engineer will work to ensure the installation & commissioning of automation solutions (AGV & AMR). Responsibilities include planning, installation, commissioning and customer handover/sign off for automation solutions with driverless transport systems. Provide technical support to the aftersales department, undertake change requests and on‑site error analysis.
Key Responsibilities
* Be involved in the design, development and implementation of hardware and software systems.
* Identify and resolve complex problems, applying problem‑solving skills to deal with various technical issues.
* Create and review project and component specification documentation.
* Design the system layout, including warehouse plan, driving paths and pick/drop locations, using AutoCAD.
* Adjust AGV routes and parameters.
* Test and validate the overall solution and certify conformity.
* Strong involvement in risk assessment & impact assessment with PM before final submission to customer.
* Collaborate with customers on full system design, approval, and acceptance.
* Perform system emulation analysis and review the results.
* Be part of the on‑site team during system startup and implementation of the Go‑Live phase.
* Develop strong customer relationships.
* Facilitate controlled AGV demonstrations at KION ITS UK&I locations or on customer sites.
* Undertake proof of concept (PoC) configuration of automation solutions with AGVs within a customer’s operation.
* Perform training for end customers.
* Support the service organisation as a technical specialist consultant on site, via telecoms/digital platform or remote diagnosis.
* Coordinate root cause analysis with our automation partners and achieve fastest possible issue resolution for our customers.
* Follow up KPI onsite (errors, availability, pallet/h performance, etc.) with recommendation of action plan.
* Provide pre and post‑sale application and system support.
* Ensure full certification and pass all required trainings and internal certifications.
Qualifications & Experience
* Engineering qualification (Bachelor’s degree) or equivalent experience in the automation industry.
* Proficiency in computer skills, including AutoCAD and Microsoft Office.
* Experience in material handling automation equipment, preferably with AGVs and pallet conveyors.
* Experience with WMS, WCS, or control level software is advantageous.
* Ability to apply complex knowledge of fundamental concepts, practices, and procedures in the area of specialization.
* Desire to travel extensively across the UK&I (primarily), plus Europe (up to 80% peak travel).
* Experience in commissioning of complex plants/systems is an advantage.
* Ability to represent the company in front of the customer.
* Excellent written and verbal communication skills.
* Fluent spoken & written English language skills essential.
* Ability to work well with international teams.
* Strong organisational skills, self‑starter, initiative, problem‑solving, self‑motivation, good listening skill, attention to detail.
* Full driving licence.
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