Job Description
Greetings from BarberBoss
Founded in 2020 in Birmingham, UK, BarberBoss is swiftly emerging as a leading personal care brand for men, women and pets, gaining recognition across the UK and Europe among established brands.
* "The 2025 Consumer Sector Cross-Border Leader" Award in the Frost & Sullivan Consumer Sector Series Selection presented by Forbes China.
* The Amazon's "Top 10 Best Hair clippers for Men” since 2020
* "The 27 best beard trimmers to tame your mighty beard" by GQ Magazine in 2024
* "The 22 best hair clippers to become a pro at-home barber: Tried and tested by GQ's editors" in 2024
* Please note this is the office based job in Birmingham city centre, Monday-Fri 9AM-5PM. We do not sponsor visa for the role.
Customer Service Representative Responsibilities:
1. A Customer Service Representative handles customer interaction for an organisation. The top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records
2. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
3. Prior experiences with Amazon and/or Shopify backend is a plus
4. Responding promptly to customer inquiries.
5. Communicating with customers through various chann...