Rexel UK are looking for a Branch Assistant to join our Norwich Branch, working Monday to Friday, 08:00 - 17:00.
As a Branch Assistant, you will be supporting across the team with carrying out Customer support, Warehouse duties and serving customers on the Trade Counter, taking phone calls about stock availability, Quotes or Orders, to picking & packing customer orders ready for collection or delivery.
Ideally, you will have experience within an electrical wholesale / trade environment, with the ability to support in sales activities whilst ensuring a great service is provided for every single customer.
The Benefits of a Career with Rexel:
* Gainshare bonus scheme, allowing you to be directly rewarded for growth
* 25 days annual leave plus bank holidays, and enjoy your birthday off too!
* Competitive enhanced family leave benefits
* Extensive Learning and Development opportunities from day one
* Opportunity to Buy and Sell annual leave
* Free virtual GP service, accessible 24/7
* Comprehensive health and wellbeing support programme
* Staff discount on our webshop!
* Exclusive holiday offers through our travel partner
* Free financial education and mortgage advice
What we are looking for you be a Branch Assistant:
* Customer Service: Experience working in a customer facing role, building strong customer relationships and able to demonstrate great service provided for repeat business.
* Sales Support: Supporting the sales team by ensuring product availability and assisting with customer inquiries.
* Communication: The ability to ask questions and provide information effectively across different stakeholders e.g. Colleagues, customers & Suppliers.
* Stock Management: Experience from a Retail/ Trade or Wholesale stock environment, with proven ability to pick & pack orders or to book in and organise goods in to store/branch. Assisting in the management of branch stock, including daily profiling requests and monthly stock adjustments.
Why Join Rexel?
* Be part of a global leader in the distribution of electrical products and solutions.
* Enjoy a supportive and collaborative work environment.
* Access to professional development and career growth opportunities.
* Competitive salary and benefits package.
At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences.
Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce